In partnership with the practice, the Patient Participation Group (PPG) aims to:
- Act as an advisory group providing perspectives and concerns
- Communicate to the practice areas of patient concern with a view to influencing change
- Act as a consultative group for any changes at the practice
- Encourage and support the role of the practice in involving patients in their own care
- Monitor operational complaints and comments received about the practice without compromising patient confidentiality
- Annually review the results of the patient survey and suggest changes as appropriate.