Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
This online system shows you all your repeat medicine and dosage and you can choose the ones you need. Please contact us if you need help to access our online system.
Contact usYou can also bring your request on a piece of paper to the surgery, Monday to Friday from 8am to 6.30pm
We do not take repeat prescription requests over the phone.
Others way to order your repeat prescription
In person
Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop this into the surgery.
Please do not order any medications you do not need.
By post
Supply a stamped addressed envelope and we will return your prescription can be returned via Royal Mail. Please allow two full working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery on 020 3326 9301.
We do not accept prescription requests by phone for safety reasons. If you are unable to order online or in person, please contact your usual pharmacy who can order for you
Collecting your prescription
Nominate a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Find your nearest pharmacyCollecting your prescription
You can usually collect your prescription from the pharmacy up to two working days after you have ordered it.
Change your pharmacy
You can change your nominated pharmacy at any time:
• Using our online system:
Go• At your GP practice
• At any pharmacy that accepts repeat prescriptions
Acute Medications
Acute medications are not in repeats list.
These require longer to process because the GP needs to review patient medical records to determine the appropriateness of the medication you have requested and may take up to 5 working days to be ready. This is because the medication you are requesting was prescribed in the past to treat and control an acute rather than chronic event.
If a condition which was treated in the past acutely then returns at some point in the future, the doctor needs to assess whether the condition needs to be reviewed in a consultation. This is for patient safety.
Asking questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works,
how and when to take it, possible side effects and answers to
your common questions.
Frequently asked questions
What does it mean if you ask to do a medication review?
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
How much do prescriptions costs?
Find out more about prescription charges (nhs.uk).
What should you do with old medicines?
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Can I get a private prescription?
A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible.
A doctor you see privately is unable to issue an NHS prescription.
The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it. Our fee for issuing patients with a private prescription is £15.
What do pharmacists do?
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
• coughs
• colds
• sore throats
• tummy trouble
• aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.